Dueguard Support

Describe the issue, your device model, and iOS version. Never email us a PIN, personal document, or sensitive information.

Make sure notifications are enabled under Settings › Notifications › Dueguard. Reminders are scheduled and displayed locally by your device.

If a reminder is missing, also check the task date, Focus settings, and iOS Scheduled Summary.

Use “Restore Purchases” in the app with the Apple Account used for the original purchase. An internet connection may be required.

Purchases, cancellations, and refunds are managed by Apple. You can manage or cancel your Apple subscription and request a refund from Apple.

Available monthly and annual plans appear in the app and App Store. Apple applies the change under the terms displayed when you make your selection.

PDF exports are generated locally on your device. Check available storage and sharing permissions if the share sheet does not open.

Tasks and profiles are stored on your device. Use the deletion features in Dueguard. Deleting the app also removes its local data, subject to backup and restore mechanisms managed by iOS.

Dueguard is available in French and English. Change the app language in iOS settings or through the options available in Dueguard.

Family profiles help organize a loved one’s tasks on the same device. They remain local and do not create an account for that person.

Administrative rules can change. Always open the official source linked in Dueguard and check that it applies to your country and circumstances.